How awesome were those testimonials about memorable experiences from Keryn and Rick? Have you managed to collect some testimonials of your own?
I would love to hear your stories, so please mail me and let’s chat about sharing your experiences to motivate and inspire other industry professionals to do the same. Together we all achieve more, and elevate the standards in our industry.
What I would like to share with you today is another valuable tool that you are going to love. As you know SOP (standard operating procedures) documents take hours to draw up and they really are the artery of the business, without them your business simply won’t flourish and your staff will be shooting from the hip instead of focusing on delivering these unforgettable memories they will be focused on the basics and step by step of the process.
I have adapted a Facial SOP to include personal touches to deliver a memorable experience. There are some ideas that will totally blow your mind and I guarantee will result in clients that talk about their experiences and never mind refer clients to you but rather insist that their friends and family go for the same experience. This tool I am gifting you is priceless, there is no value to the type of ideas we are sharing.
Remember you can only add personal touches if you have performed a thorough consultation or had a meaningful conversation so don’t leave that step out.
I’m so excited to share this SOP with you as you can use it as a template for your treatments and add in personal experiences at the right time in the treatment sequence.
All I ask in return for the SOP is that you send us feedback on how our weekly newsletters are helping you grow in our Industry, yes I would love a testimonial please.
Let us know how we are doing and how we have made a difference in your life and business and send us a picture of yourself with your name and salon name and area.
I thank you for this from the bottom of my heart. Enjoy that SOP, I totally loved writing it! (oh and by the way, the SOP has been tested a few times and IT WORKS)
To access the SOP, follow this LINK.
Till next time!
Marisa