- Do you offer an incentive scheme to really DRIVE your staff to earn more?
- Do you personalize your incentive schemes to suit each individual or offer all staff the same?
- Do you run an incentive scheme for the front desk and support staff in the spa?
- Do you look for ways that your staff can earn more money whilst not compromising the business margins?
- Do you get your brand partners involved in helping incentivize your staff?
Okay so now that you’ve answered the questions, CLICK on the video below to listen to the interview with Adriana. It will be a few minutes of time very well spent with great insights into how Adriana drives her revenue!
- 7 Steps to a dynamic team
- Staff huddles
- Staff meetings everyone wants to attend
- Setting targets
- Therapist opening & closing checklists
- Personality profiling & team summary
- Effective communication
- Praise sandwich
- 4 Square questioning technique
- Managing conflicts and complaints
- Importance of planning your daily revenue
(MOST IMPORTANT TOOL YOUR STAFF WILL EVER USE)
- Therapist 5 point growth plan
- The value of your hour
- Mindset shift 101