Let me try to describe my last 7 days: 2 countries, Germany and Spain, 5 flights, two train rides, 600km driving through to my father’s farmhouse, and a few bus rides in between. We took the wrong train on a public holiday in Germany and ended up in the middle of nowhere with no taxis!
Talk about an adventure, which at the time does not seem like one, hence why I like to reflect after I’m back so I can find some humor in the crazy moments I experience.
I want to share something that stood out to me on this trip that even my 12-year-old daughter mentioned a few times during our travels. We visited a lot of cities, ate at many restaurants, and spoke to a lot of people. She commented a few times about the great customer service, the friendly staff, the way the ice cream vendor enticed her to buy from his shop when there were so many other options on the same stretch of street. 🤔
Hearing all of this from a 12-year-old’s perspective blew my mind! If she gets it, then surely we should all get it right! At one point, she said to me, “Mom, all this shop needs to do is hire friendlier staff because they have such nice stuff, but everyone is so grumpy it makes us want to leave the shop.”
Now, how’s that for an observation?
🎉 The festive season and end-of-year buzz time are around the corner; we are now in the -BER months, and this is an exciting time of year.
I want to help you all maximize these months.
I know you are running off your feet with a hundred things to do, so I want you to focus on ensuring your team has huge smiles on their faces and has an engaging and warm approach, while I help you with that marketing that takes up a huge amount of time and money.
Look at what Audrey from Canada said about October’s calendar.
“I have never bought anything for $30 with this much value! This saved me thousands of dollars in time to come up with all the content, wording, and ideas. The best $30 I have spent in a long time. This will be my monthly go-to from now on. Thank you, team Spa Professionals Guild!”
And I say a huge pleasure to you, Audrey, and the other dozens of salon and spa owners who rely on this valuable content monthly to make their lives so much easier. 💙
I just have one piece of very valuable advice: THE EARLY BIRD CATCHES THE WORM!!!! Start earlier, and you will have more time to spend focusing on the salon and spa’s vibe and mood, ensuring clients feel welcome and never want to leave actually.
Our November Marketing Calendar is ready! 🗓️
It’s packed with strategies, creative prompts, and ideas to make your November marketing a breeze
Each month, we pour in all the relevant industry insights – market trends, social media know-hows, important dates, industry updates, and so much more!
This is one tool you need to get your hands on to save you hours of time, lots of money, and a huge effort and brainpower that goes into coming up with this type of content!
AN ABSOLUTE MUST!!!
I can’t wait to hear how this tool elevates your November. Feel free to hit reply and share your thoughts.
Catch you soon!
Marisa xx